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The Leading Change in Health and Social Care course is designed to equip students with the knowledge, skills, and strategies needed to lead change effectively in the healthcare environment. The course covers topics such as change management principles and practices, understanding the healthcare environment and challenges, and developing effective change management strategies and plans.

After the successful completion of this course, you will understand the following;

Managing and Improving Quality in Health and Social Care:

• Understand the concept and importance of stakeholders in Quality Improvement.
• Learn about the duties and responsibilities of the stakeholders in healthcare.
• Appreciate the stakeholder’s perspectives and analysis
• Comprehend the four and nine-sector table analysis
• Understand the concept of the synergy model in health and social care
• Look into the quality measurement and its framework

Principles of Change Management in Health and Social Care:

• The concept of change management and its various levels.
• Factors affecting organizational
• The various approaches to change management.
• The various tools and techniques of change management.
• Importance and principles of change management.

Healthcare Quality Management Tools and Techniques:

• Defining the concept of Change Management and change resistance.
• Explaining the types and causes of change resistance.
• Learning the various strategies for overcoming resistance to change.
• Understanding the concept, elements, and steps of the Change Management plan.
• Learning the concept, levels, and causes of conflicts.
• Understanding the concept, benefits, and principles of Quality of Care.

Implementing Change in Health and Social Care:

• Defining the concept of Change Management and change resistance.
• Explaining the types and causes of change resistance.
• Learning the various strategies for overcoming resistance to change.
• Understanding the concept, elements, and steps of the Change Management plan.
• Learning the concept, levels, and causes of conflicts.
• Understanding the concept, benefits, and principles of Quality of Care.