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The aim of this comprehensive course is to provide learners with a deep understanding of the key concepts and practices of leadership, motivation, performance monitoring, reward management, learning and job designing, team management, communication, and delegation in health and social care.

After the successful completion of this course, you will understand the following:

Leadership Concepts in Health and Social Care:

• The concept of leadership in the health and social care sector.
• Key Leadership Levels.
• Different Leadership Competencies.
• Understanding Leader Behaviours.
• Types of Healthcare Leaders.
• Difference between leadership and management.
• Different types of Leadership Theories.
• Different types of leadership styles.
• Health and social care models.
• Two Foundations of Leadership In Health And Social Care.
• The Key Challenges of Leadership In Health And Social Care Sector.

The Role of Motivation in Health and Social Care:

• Understand the different aspects of motivation.
• Learn the importance of employee motivation in health and social care practices.
• Understand the motivation process.
• Learn the theories of motivation.
• Understand the relationship between motivation and reward.
• Learn the difference between power and influence.
• Understand the leadership power bases.
• Understand the concept of delegation in leadership.
• Learn the different aspects of emotional intelligence.
• Understand the concept of employee involvement.
• Learn the role of organisational culture in an organisation.

Performance Monitoring and Evaluation:

• The Concept of Employee Performance.
• Performance Monitoring and Evaluation.
• The Concept of Performance Management.
• The Concept of Goal Theory and SMART Goals.
• Key Performance Challenges Faced in Healthcare Industry.
• Key Performance Indicators in Health And Social Care.
• Probation Period.
• Types of Performance Reviews Systems.
• Performance Appraisal.
• Benchmarking.
• Codes of Practice.
• Disciplinary Issues.
• The Concept of Diversity.

Reward Management in Health and Social Care:

• Concept Of Employee Rewards And Reward System.
• Objectives And Types Of Reward.
• Types Of Reward Systems.
• Types Of Healthcare Reward Systems.
• Four Pillars Of Workplace Fulfilment.
• Concept Of Job Evaluation.
• Methods And Process Of Job Evaluation.
• Concept Of Employee Remuneration.
• Factors Influencing Employee Remuneration.
• Factors Influencing Healthcare Employee Remuneration.
• Components Of Pay.
• Identifying the Development Needs Of The Healthcare Employees

Learning and Job Designing in Health and Social Care:

• Understand the concept of employee training and development.
• What are learning models?
• Types of learning models and styles.
• Employee learning process.
• Group development and its process.
• The concept of employee empowerment.
• The concept of job orientation and job design.

Managing Teams In Health And Social Care:

• The Concept and Types of Healthcare Teamwork.
• Difference between Team and Group.
• Various models of Teamwork.
• The Concept of Team Building and its Essentials.
• The Concept and Reasons for Workplace Politics.
• The Concept of Anti-discriminatory Practice.
• Leadership and their Application to Healthcare.

Communication and Delegation in Health and Social Care:

• The concept of organisational communication.
• The concept of delegation in health and social care.
• The concept of supervision in health and social care.